About Our Company
Cape Cod Refrigeration, Heat & A/C has been family-owned-and-operated by Shane and Adrienne Burhoe since 1996. Lifelong residents of Provincetown and Truro, they knew that this was the community where they wanted to work and raise a family. Shane is a fully certified service technician with several licenses and certificates in the field. Our business is fully insured, and we pride ourselves in offering the highest level of customer service and satisfaction.
In addition to Cape Cod Refrigeration, Heat & A/C, Shane and Adrienne expanded their services by purchasing Lower Cape Ice in 2008. Lower Cape Ice offers a variety of quality ice products for your commercial or residential needsand is based out of Provincetown. They continue to run both companies today and pride themselves on offering quality services and products to all of their customers.
What makes our company special is that we offer the highest level of customer service in an industry where larger companies just can't compete. In addition to being the owner, Shane is the primary service technician. When you call to schedule a job or to get a free quote, you'll be contacting Shane directly on his cell phone. Shane handles all job quotes personally and will show up for your service call to either perform the service himself or to supervise his assistant. We don't do a single job as a company that Shane isn't personally involved in, so you know that you are always getting personal service from the owner himself.
Small Company, BIG Value
Unlike big companies, who send out technician after technician to diagnose and service any equipment problems, we diagnose and fix your problems as efficiently as possible to save you time and money. Our new customers are usually quite impressed by how quickly and effectively Shane takes care of their issues.
We don't employ typical technicians who are looking to spend an afternoon, or even days, on your job while billing by the hour. We strive to provide our customers the most fast, reliable, and affordable services possible.
We are available when you need us. We know that nothing is more urgent than a commercial refrigeration, heating, or air conditioning failure, which is why we are on call at all times, ready to assist you. No job is too big or too small for our technicians.